Dear user,
Thank you for visiting our website, in the following information you will find all the useful indications to understand the purposes and methods of processing your personal data as a visitor, in addition to any other information provided by articles 13 and 14 of the General Data Protection Regulation of the EU 2016/679 (“GDPR”).
By completing the registration process, users voluntarily provide their personal data to METEORAUTOMOTIVE, the data controller.
The personal data of the user sent through the registration procedures to our services will be processed in accordance with the principles of data protection established by the Privacy Code (Legislative Decree 196/2003) and other applicable laws.
The provision of data is optional; however, failure to provide the data considered mandatory (marked with *) will prevent correct registration on the site and the possibility to use the services provided by the portal reserved for registered users.
PURPOSE OF PROCESSING
The personal data collected with this registration are processed in order to allow access to the services provided by the portal reserved for registered users.
If the user has given consent at the time of activating the service or expresses it subsequently until revocation, his personal data may be processed by METEORAUTOMOTIVE for sending advertising and commercial communications about its own products and services or those of third-party companies, also by automated means, for direct marketing purposes, as well as for sending market research and surveys.
Furthermore, with the user’s consent, personal data may also be processed by METEORAUTOMOTIVE to identify specific behaviors and consumption habits through electronic processing, in order to improve the services provided, direct commercial proposals of interest to the user, and offer third-party advertisers the possibility to optimize advertising campaigns.
METEORAUTOMOTIVE may also process the aforementioned data in aggregate form, in compliance with the measures prescribed by the Privacy Guarantor and based on the specific exemption from consent provided by the same Authority, for analysis and electronic processing (e.g.: classification of the entire clientele into homogeneous categories based on service levels, consumption, spending, etc.) aimed at monitoring the development and economic trend of METEORAUTOMOTIVE’s activities, guiding the related industrial and commercial processes, improving services, designing and implementing commercial communication campaigns.
METEORAUTOMOTIVE will also use personal data for administrative and accounting purposes and for the execution of contractual obligations; for the same purposes, personal data will be communicated to affiliated or related companies. The email address will be used for direct marketing of products or services similar to those already purchased by the user/client.
DATA CONTROLLER, PROCESSORS AND PROCESSING METHODS
Personal data sent through the registration procedures to our services are processed by METEORAUTOMOTIVE with automated tools and for the time strictly necessary to achieve the purposes for which they were collected.
The data controller observes specific security measures to prevent data loss, unlawful or incorrect use, and unauthorized access. Personal data is recorded and stored on electronic databases owned by METEORAUTOMOTIVE, the data controller, and will be stored on servers in the territory of countries belonging to the European Union (EU) or outside the EU in compliance with data protection regulations. Personal data is processed by METEORAUTOMOTIVE through its appointees responsible for managing the website and marketing activities. The list of all data processing managers is available upon request to site users. RIGHT OF ACCESS TO PERSONAL DATA AND OTHER RIGHTS UNDER ARTICLE 7 OF THE PRIVACY CODE (Legislative Decree 196/2003) Users may at any time exercise the rights under art. 7 of Legislative Decree 196/2003, including the right to access their data and obtain updates or deletion of data for violation of the law, to object to the processing of their data for the purpose of sending advertising material, direct sales, and commercial communications, and to request an updated list of data controllers, by written communication to: METEORAUTOMOTIVE – PRIVACY – Via Cannaviello Avellino (AV) IT | Tel: +39 3921045750 THIRD PARTY ADVERTISING METEORAUTOMOTIVE accepts third-party advertising on the site, in various forms: banners, email campaigns, promotions, sponsorships, etc. In order to send commercial and advertising information as relevant as possible to the area of interest indicated by users who have consented, the data controller may offer advertisers the ability to optimize their advertising investment by using profiling, in an anonymous and aggregated form, of user data; periodic reports on the results of advertising campaigns, providing aggregated summary data of openings and clicks obtained through a tracking system using “cookies”. Under no circumstances will the data controller provide third parties with disaggregated or individual personal data, nor allow third parties to communicate directly with users. COOKIE POLICY What are cookies and how do we use them A cookie is a text file that is stored on computers, tablets, cell phones, and any device used to browse the Internet, capable of storing user browsing information and preferences. Some cookies can be used, as will be seen below, to make navigation easier and personalize your experience on our websites, allowing the user to be identified when using our website and use carts for online purchases, as well as indicating which parts of our sites are visited and helping us evaluate the effectiveness of advertising and analyzing user behavior to improve our communications and products. During navigation, we may collect information about traffic flow and visits to the pages of our website. Any information obtained through cookies will be treated and stored securely.
The purpose of using cookies is to personalize access to the website, optimizing site navigation and operation, improving our services, and providing content and/or advertising based on user preferences by analyzing browsing habits.
METEORAUTOMOTIVE complies with the provisions of the Personal Data Protection Code (“Privacy Code”), as amended by Legislative Decree 28 May 2012, no. 69, implementing European Directive 2009/136/EC.
Types of cookies
Cookies can be classified as:
– Session cookies: which are removed when the user closes the browser and, therefore, have a limited duration to your visit;
– Permanent cookies: which remain on the device used to browse the Internet for a specified time. These cookies have typical expiry dates and therefore, their duration varies depending on the cookie used.
– First-party cookies and Third-party cookies: depending on whether they belong to the website owner or a third party.
For our websites and other online services, we use the following categories of cookies:
1. Strictly necessary cookies
These cookies are essential for the proper functioning of our websites and to use and/or improve the various required functions and services.
Without these cookies, it would not be possible to manage and remember, for example, user authentication, access to the restricted area of the website, the content of the shopping cart for online purchases, electronic invoicing, the completion of the order purchase process.
In accordance with Directive 2009/136/EC, transposed by Legislative Decree 28 May 2012, no. 69, and the provision of the Guarantor for the Protection of Personal Data regarding the “Identification of simplified methods for providing information and obtaining consent for the use of cookies” of 8 May 2014, published in the Official Gazette no. 126 of 3 June 2014, since technical cookies are essential for the proper functioning of a website, they can also be used without the prior consent of the user, subject to the obligation to provide information in accordance with art. 13 of the Privacy Code.
2. Analytics cookies
These cookies allow us to improve our websites by monitoring and analyzing user behavior and creating profiles in order to make navigation easier.
For example, analysis cookies can help us keep track of frequently visited pages, user preferences, products that have already been viewed to prevent them from being proposed again, whether the advertising on the website is effective or not, and any difficulties the user may encounter in using the site.
In order to analyze the usage of websites, METEORAUTOMOTIVE also uses the Google Analytics web analysis service provided by Google. In particular, Google Analytics uses cookies (both temporary and permanent) to anonymously collect information on how users use our website (including IP addresses) that will be transmitted by the user’s browser to Google servers in the United States. The information collected will be used by Google to evaluate the user’s use of the website, compile reports on website activity useful to the operators of the same site, and provide other services related to the website activity and internet use. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf.
It is noted that Google adheres to the privacy principles contained in the Safe Harbor agreement between the EU and the United States, which defines safe and shared rules for the processing of personal data carried out towards companies present in the American territory. For further information on the Safe Harbor regulations, please consult the website of the US Department of Commerce.
Further information regarding the Google Analytics service and the procedures to disable cookies can be found at the following links:
http://www.google.com/intl/en/analytics/privacyoverview.html
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
These data do not allow the user to be personally identified: all collected data are aggregated and therefore anonymous.
3. Advertising and behavioral advertising cookies
These cookies are used by METEORAUTOMOTIVE to collect data on the browsing habits and preferences of the user in order to develop a specific profile for customizing commercial offers, conducting market research, or distance selling.
In paid online services, these cookies are a valuable tool to allow METEORAUTOMOTIVE to continuously improve the product, offer more efficient services, and with features that are increasingly close to the real needs of the user.
The user can decide to refuse the use of this category of cookies using the opt-out tool provided on the settings page of their browser, or as specified below.
4. Third-Party Cookies and Social Media Cookies
Our website may allow the use of third-party cookies that may collect information about the user’s movements on the Internet and, in particular, within our websites.
Furthermore, some pages on our website are characterized by the presence of so-called social plugins that allow you to share our content on social media networks such as Facebook, Twitter, Youtube.
Third-party cookies are not under our control, therefore, for further information on how the Third Party uses cookies, it is recommended to visit the website of the Third Party of which the web addresses are listed below:
Facebook:
Information: https://www.facebook.com/help/cookies/
Settings: access your account, privacy section
Twitter:
Information: https://support.twitter.com/articles/20170514
Settings: https://twitter.com/settings/security0
LinkedIn:
Information: https://www.linkedin.com/legal/cookie-policy
Settings: https://www.linkedin.com/settings/
Youtube:
http://www.google.com/policies/privacy/
DoubleClick
Information: http://www.google.com/doubleclick/index.html
Settings: http://www.google.com/policies/privacy/ads/
Criteo
http://www.criteo.com/en/privacy-policy
Oracle https://www.oracle.com/legal/privacy/index.html
Cookie Management
At any time, the user can refuse to accept all or some of the cookies used on this website in the following ways.
Each browser has specific configuration instructions. Further information about the procedures to disable cookies can be found on the browser’s provider website.
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Mozilla Firefox: http://support.mozilla.org/en/kb/enable-and-disable-cookies
Internet Explorer: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies
Apple Safari: http://support.apple.com/kb/PH5049
Google Analytics Management
To disable only the use of Google Analytics cookies, the user can use the add-on provided by Google at the following link, following the opt-out procedure indicated by Google https://tools.google.com/dlpage/gaoptout?hl=en
Third-party Targeting and Advertising Cookies Management
For more information and/or to disable Targeting and Advertising cookies, the user is kindly requested to visit the following website: http://www.youronlinechoices.com/en
It is noted that disabling cookies may still allow the use of some parts of our websites, but some services may not be usable.
Data retention
As mentioned earlier, the duration of cookies depends on their nature: session cookies expire when the user closes the browser; persistent cookies have typical expiration dates that, unless specific exceptions apply, do not exceed 20 years.
Changes to the cookie policy
METEORAUTOMOTIVE reserves the right to make changes to this cookie policy. The user agrees to be bound by such eventual and future revisions and therefore commits to periodically visit this page to be informed about any changes.
Information on the recording of phone calls forwarded to the Customer Service
(pursuant to art. 13 of Legislative Decree no. 196/2003 – Personal Data Protection Code)
Purpose of data processing
In accordance with Article 13 of the Privacy Code (Legislative Decree 196/2003), METEORAUTOMOTIVE informs its users that incoming and outgoing phone calls to its Customer Service may be recorded.
The recording is carried out for the following purposes:
improvement of METEORAUTOMOTIVE services and products.
programming and control of interventions carried out or to be carried out by the assistance service for the benefit of customers;
processing of statistics;
preparation of reports on needs and customer satisfaction in relation to the services offered;
management of reports and/or complaints (bearing in mind that telephone communication is not the specified method for submitting complaints regarding personnel behavior);
security reasons.
METEORAUTOMOTIVE has no interest in collecting and/or recording sensitive or judicial data, and we urge users of the Customer Service not to provide them during phone calls.
Data processing methods
During the phone call, the user will be informed in advance about the start of the recording through a brief information note issued by the staff or a recorded voice.
The continuation of the call following the user’s listening to the information regarding the possibility mentioned above is equivalent to the user’s consent to the processing of personal data to be provided to the operator and to the recording of the phone conversation.
The recording of phone calls will be done through an automated system that will record incoming and outgoing calls.
The recordings of phone calls can only be listened to by staff expressly authorized to do so, who, as data processors, provide technical support and/or coordinate customer service. It is specified that the processing of personal data is carried out in a way that minimizes the risks of destruction or loss, including accidental, unauthorized access, or processing that is not allowed and not in line with the purposes of data collection.
In particular, in the processing of data, METEORAUTOMOTIVE, and those responsible for it, will use organizational, physical, and logical measures to ensure security and confidentiality, with the use of suitable measures to classify, store, and maintain the confidentiality of the data, such as periodic checks, storage in closed cabinets, fire protection devices, electrical continuity, user identification, antivirus control, periodic backups, etc.
Nature of data provision
The provision of data is optional but necessary to formalize, welcome, and manage assistance requests. Without the provision of data, it will not be possible to follow up on assistance requests from METEORAUTOMOTIVE and/or those appointed by it.
Communication and/or dissemination of data
The data may be communicated, in compliance with the provisions of the Code and without the user’s consent, to the following people or entities who may carry out processing operations on behalf of METEORAUTOMOTIVE: appointed companies or consultants, Public Bodies, Authorities, or Public Institutions; independent collaborators of the company or other related companies and/or entities, other offices of this company; the company’s suppliers; agents; as well as anyone who is a legitimate recipient of communications required by laws or regulations.
Due to the existence of connections made through telematic, computer, or correspondence means, the data may be made available abroad both within the territorial scope of EU countries and in non-EU countries.
Rights of the Data Subject
Art. 7 of Legislative Decree 30 June 2003, no. 196 (Right of access to personal data and other rights) recognizes the following rights to the data subject which we invite you to carefully consider:
The data subject has the right to obtain confirmation of the existence or not, within archives managed by METEORAUTOMOTIVE or by appointed subjects, of personal data concerning them even if not yet registered, and their communication in an understandable form.
The data subject has the right to obtain the indication:
of the origin of personal data;
of the purposes and methods of processing;
of the logic applied in case of processing carried out with the aid of electronic tools;
of the identifying details of the data controller, processors, and the designated representative under Article 5, paragraph 2;
of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it as designated representatives in the State’s territory, processors or appointees.
The data subject has the right to obtain:
the updating, rectification, or, when interested, integration of data;
the deletion or transformation into anonymous form, or blocking of data processed unlawfully, including data that does not need to be retained for the purposes for which the data was collected or subsequently processed.
The attestation that the operations referred to in points a) and b) have been made known, including their content, to those to whom the data has been communicated or disclosed, except where such compliance is impossible or involves the use of means which are manifestly disproportionate to the protected right.
The data subject has the right to object, in whole or in part:
for legitimate reasons to the processing of personal data concerning him, even if relevant to the purpose of the collection;
to the processing of personal data concerning him for the purpose of sending advertising material or direct selling or for carrying out market research or commercial communication.
The rights provided for in Art. 7 of Legislative Decree 196/2003 may be exercised by written communication to: METEORAUTOMOTIVE
Data retention – Data Controller
Personal data is recorded and stored on electronic databases owned by METEORAUTOMOTIVE, the Data Controller, and will be kept on servers in the territory of countries belonging to the European Union (EU) or outside the EU in compliance with data protection legislation.
Data Processor is:
METEORAUTOMOTIVE
The list of all Data Processors is available upon request to users.
Telephone recordings will be stored on magnetic media not accessible to unauthorized third parties and kept by a designated data processor, in accordance with Art. 13, paragraph 3, of the Code and for the technical time necessary to process user requests and carry out the above-mentioned statistical surveys.
The maximum retention time for recordings will not exceed two years. After this period, the recordings will be deleted so they can no longer be used.